How to fix : iPhone 11 not receiving calls or texts

The iPhone 11, iPhone 11 mini, iPhone 11 Pro and iPhone 11 Pro Max are great devices. However, no matter how well they perform, if iPhone 11 not receiving calls, there is no use for them other than to become a paperweight. iPhone 11 or iPhone 11 Pro not receiving calls, there are a few things you can do to fix the problem.

Why iPhone 11 not receiving calls ?

There are various reasons why your iPhone 11 or iPhone 11 Pro not receiving calls. It could be caused by Airplane Mode, Do Not Disturb settings or problems with the iPhone’s network. Before visiting your nearest Apple Store, follow the steps below to resolve call faults yourself.

This troubleshooting guide will show you the nine best ways to fix a problem with your iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max not receiving calls.

Follow the steps below in order and have a second phone or someone else’s phone available to check call functionality after each step.

How to fix issues with not receiving calls on iPhone 11

Now that you have identified the possible causes of your iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max not receiving calls, you can follow the nine solutions below to resolve the issue.

Remove and reattach the SIM card

iPhone's SIM

A recent iOS update may have interfered with your iPhone’s SIM card system, causing problems with the ability to make and receive calls. Reinstalling the SIM card may help to resolve this issue. In addition to refreshing the SIM card system, it also eliminates the possibility of a loose SIM card causing the phone to not receive calls.

This method is considered one of the first solutions to try, as it also solves other common network problems on the iPhone Before removing the SIM card, turn the phone off completely.

iPhone 11 not receiving calls

Turn AIRCRAFT MODE on and off

The iPhone 11 or iPhone 11 Pro not receiving calls could be due to some error in the network settings. Usually, using the device’s Airplane switch can solve this problem.

  • Launch the Settings app on the iPhone and switch on Airplane mode.
  • Wait a few seconds and switch Airplane mode off.
  • Now check whether the iPhone 11 or iPhone 11 Pro will initiate an incoming call.


iPhone 11 not receiving calls

If iPhone 11 max not receiving calls you can follow this steps.

Have you or someone else accidentally switched on ‘Goodnight Mode’ on your device? If so, you will no longer receive notifications or incoming calls from the other party.

  • Swipe down from the top right-hand corner of the screen to switch off ‘Goodnight Mode’.
  • Most people activate the option in manner mode or the conference function and then forget to switch it off.
  • iPhone 11 and iPhone 11 Pro also do not allow incoming calls, check the following solutions.

Check the blocked numbers

If you have blocked the contacts on your device in advance, you will not be able to contact them with a call. You need to check that the recipient’s phone number has not been added to your iPhone’s blocked list. Use the steps below to erase the block list on your iPhone 11 or iPhone 11 Pro.

  • Open the Settings app on your iPhone in the first step.
  • Step 2: Scroll down and tap the Phone menu.
  • Step 3: Select Blocked Contacts. From the next menu, swipe the mobile number to the left to unblock the contact.

Turn off mute on unacknowledged callers

iOS has a nifty feature to silence unknown callers on your iPhone. Enabling the option on the phone allows the device to automatically silence unknown numbers of callers; to resolve the issue of the iPhone 11 or iPhone 11 Pro not receiving calls, the option should be disabled.

Start the Settings app on your iPhone, go to Phone > Switch off unknown calls to switch off the option.

Switch off Do not disturb while driving

Do you have problems with calls while driving? You need to deactivate the option to activate DND mode while driving or using CarPlay. Select Settings, Goodnight mode, Goodnight mode while driving, Manual. You can also disable the Activate With the CarPlay option.

In future, iOS will not automatically activate DND when the iPhone 11 or iPhone 11 Pro is connected to the car’s Bluetooth.

Resetting network settings

Network-related issues that cannot be resolved by initial adjustments can be resolved by resetting the network. Please note that resetting the network settings will delete all current network settings and then revert to the default network values. All saved Wi-Fi networks and Bluetooth connections will be deleted, so set a password that is easy to use.

  • Start the Settings app on your iPhone
  • Additionally, select General, Reset, and Reset network settings.
  • Enter the passcode for authentication and wait for the network settings to be reset.
iPhone 11 not receiving calls

Once the reset is complete, the iPhone will automatically restart and load with default network values. Now, make a test call to see if your iPhone 11 or iPhone 11 Pro call is interrupted.

Reset all settings

As the title suggests, this procedure resets all iPhone settings. This will remove all customised settings, including automatic overrides for the latest iOS update, which caused some conflicts with the iPhone’s mobile functionality.

  • Launch the Settings app on your iPhone
  • then select Reset All Settings under General.
  • Enter your passcode and confirm the operation.
  • iOS will reset all settings on your iPhone.

Updating your IPHONE

Problems with iPhone 11 or iPhone 11 Pro not receiving calls may be caused by the latest buggy build released by Apple. The company is usually quick to release patches via OTA updates. To check for the latest update,

  • select Settings, General, Software Update.
  • Any freely available updates should be downloaded and installed.

Solving call problems on iPhone 11 or iPhone 11 Pro
Using the above tricks, you can easily solve iPhone 11 or iPhone 11 Pro call problems. If that doesn’t work, you’ll have to take it to your nearest Apple Store. Remember to make a full backup of your iPhone before taking it in for repair.

Fix : iphone 11 not receiving texts

There are a number of solutions, which are as follows if iphone 11, iPhone 11 pro or iPhone 11 pro max not receiving texts

Check your mobile phone signal if iPhone 11 not receiving texts from android

If you are in a location with poor reception, you will not be able to connect to your mobile operator’s network and will not be able to receive text messages.

Check your mobile operator’s coverage map online. If you are in such a location, the best thing you can do is move to a better location.

Disable Airplane Mode

Check if Airplane Mode is enabled. If it is, you will no longer be able to connect to your carrier’s network, receive SMS messages, make phone calls or access the internet.

It’s easy to see if Airplane mode is running. You will see an aeroplane icon in the corner of the screen.

  • Swipe down to open the Control Centre.
  • Find the aeroplane icon and tap to turn it off.
  • Disable Airplane mode on iphone

Force restart.

Whenever you face any iPhone issue, always try a forced restart. This will fix any software problems.

Random and isolated glitches may be the cause of no SMS messages. The force restart method depends on the iPhone model.

Here is what to do on an iPhone 11.

  • Press and hold the volume up button
  • Press and hold the volume down button
  • Hold down the side button while pressing it until the Apple logo displays.

Check the SIM card

This may also be due to a faulty SIM card. The handset will not be able to read the SIM, connect to the mobile network and receive messages.

Here is how to check this.

  • Switch off the iPhone 11
  • Remove the SIM tray using a pin or SIM eject tool.
  • Check the SIM card for cracks or dents.

Do you suspect that the SIM is actually broken? Contact your mobile operator to get a new one.

Enable WiFi calling

Personally, this method did not work for me, but some users found that enabling WiFi calling solved the problem.

Here’s what you do.

  • Select Settings, Phone, WiFi Calling.
  • Enable the feature (it should change from grey to green)

Reset Network Settings

Here is how to reset Network settings.

Update iOS

Here is how to update iPhone 11 ios.

Carrier update

Just as you update your iOS regularly, you should also update your carrier settings.

Carriers issue regular updates to ensure you are connected to their network. If these settings have not been updated for some time, system bugs may appear.

Here is what you can do to resolve SMS message issues

  • Go to Settings > General > About.
  • If your service provider has issued an update, you will be prompted.
  • Click on it.

Contact support

  • Contact Customer Support

If the above actions do not work, contact the service provider. The provider may be experiencing outages and the network may be disconnected.

There may also be a problem with your mobile phone plan. The line may have been disconnected. Contact customer support to find out what to do.

Finally, some Apple devices break, and this may be the case with the iPhone 11.

There may be a fault in the modem of the mobile phone. The modem may not be able to establish a proper network connection and you may not be able to receive text or MMS messages.

Thank you for reading iPhone 11 not receiving calls or texts


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