The Google Store error code R013 is an error that occurs when trying to download or update an app from the Google Play Store. This error is usually displayed with a message that states “Error downloading. Try again, and if the problem continues, get help troubleshooting. (google store error code: r013)”. This error can be frustrating for users as it prevents them from downloading or updating apps on their device. In this article, we will go over the causes of the error, troubleshooting steps, and common questions related to the Google Store Error Code R013.
Causes of the Google Store Error Code R013
There are several possible reasons why the R013 error code may occur on the Google Play Store. Some of the most common causes include:
Insufficient storage space on the device:
One of the common causes of the Google Store Error Code R013 is insufficient storage space on the device. When a device does not have enough storage space, the Google Play Store is unable to download or update the app in question. To fix this issue, the user can free up storage space on their device by deleting unnecessary files and apps, or by moving some files to an external storage device. The user can check their device’s storage space by going to the settings menu and looking for the storage option. This will show how much storage is being used and how much is available.
Another solution is to transfer apps and files to an SD card if the device support SD card. This will free up the internal storage and allow the user to download or update the app in question.
It’s important to note that some apps, such as games, may require a significant amount of storage space. In these cases, the user may need to delete some apps or files to make enough room for the app they are trying to download or update.
Network connectivity issues
Another common cause of the Google Store Error Code R013 is network connectivity issues. The Google Play Store requires a stable internet connection to download or update apps. If the device is not connected to a stable internet connection, or if there is an issue with the device’s network settings, the google store error code: r013 may occur.
To fix this issue, the user can check their internet connection by visiting a website or using another app that requires an internet connection. If the device is not connected to the internet, the user can try connecting to a different network or troubleshoot their current network connection.
If the device is connected to the internet, the user can try clearing the cache and data of the Google Play Store app. This can help resolve any issues with the app’s settings or connectivity. To do this, the user can go to the settings menu, select “Apps“, find “Google Play Store” and select “Clear cache” and “Clear data“.
Additionally, the user can check for any updates to their device’s software and also check if the date and time of the device is correct. Sometimes, software updates can fix connectivity issues.
In summary, network connectivity issues can cause the google store error code: r013 to occur. To fix this issue, the user can check their internet connection, clear the cache and data of the Google Play Store app, check for any updates to the device’s software and also check if the date and time of the device is correct. By doing so, the user can resolve any issues with the device’s network settings or connectivity and be able to download or update apps on the Google Play Store.
Google Play Store cache and data
Another possible cause of the R013 error is corrupt cache or data in the Google Play Store app. Over time, the cache and data of the app can become corrupt, resulting in issues with the app’s functionality. Clearing the cache and data of the app can help resolve these issues.
To clear the cache and data of the Google Play Store app, the user can go to the settings menu, select “Apps”, find “Google Play Store” and select “Clear cache” and “Clear data”. This will remove any temporary files or settings that may be causing the Google Store Error Code R013.
It’s important to note that clearing the cache and data of the Google Play Store app will not delete any of the user’s app data or preferences. However, the user will have to sign in to their Google account again and may lose some saved preferences in the app.
In summary, corrupt cache or data in the Google Play Store app can cause the R013 error to occur. To fix this issue, the user can clear the cache and data of the app by going to the settings menu, selecting “Apps”, finding “Google Play Store” and selecting “Clear cache” and “Clear data”. This will remove any temporary files or settings that may be causing the R013 error, but the user will have to sign in to their Google account again and may lose some saved preferences in the app.
Security software:
Another possible cause of the Google Store Error Code R013 is the device’s security software blocking the download or update of the app. Some security software, such as antivirus or firewall programs, can prevent apps from being downloaded or updated. This can cause the error code r013 google store to occur.
To fix this issue, the user can check their security software settings and add the Google Play Store app as an exception. This will allow the app to download and update apps without being blocked. The process of adding an exception can vary depending on the security software, so the user should consult the software’s documentation or contact the software’s support team for assistance.
It’s also important to check that the security software is up-to-date, as older versions may not be compatible with the latest version of the Google Play Store app.
Google Account issue:
The R013 error can also be caused by issues with the user’s Google account, such as incorrect login credentials or a suspended account. If the user has entered incorrect login information or their account has been suspended, the Google Play Store will be unable to authenticate the user and the google store error code: r013 may occur.
To fix this issue, the user can check their Google account login information and ensure that it is correct. They can also check the status of their account to see if it has been suspended. If the account has been suspended, the user will need to contact Google to resolve the issue.
Another solution is to remove the account from the device and add it again. This can help to resolve any issues with the account’s settings or credentials. To do this, the user can go to the settings menu, select “Accounts”, find the Google account and select “Remove account”. The user can then add the account back by going to the same menu and selecting “Add account”.
In summary, issues with the user’s Google account can cause the google store error code: r013 to occur. To fix this issue, the user can check their Google account login information and ensure that it is correct, check the status of their account, remove the account from the device and add it again. By doing so, the user can resolve any issues with the account’s settings or credentials and be able to download or update apps on the Google Play Store.
In summary, security software can cause the R013 error to occur. To fix this issue, the user can check their security software settings and add the Google Play Store app as an exception. This will allow the app to download and update apps without being blocked. The user should also check that the security software is up-to-date to avoid compatibility issues with the latest version of the Google Play Store app.
Outdated version of the Google Play Store app:
The Google Store Error Code R013 may also occur if the device has an outdated version of the Google Play Store app. The Google Play Store app is regularly updated to fix bugs, improve performance and add new features. If the device is using an older version of the app, it may not be compatible with the latest version of the apps available for download or update, causing the R013 error to occur.
To fix this issue, the user can check for updates to the Google Play Store app by going to the Google Play Store app, select the hamburger icon, scroll down and select “Settings” then “Play Store version”. If an update is available, the user can select “Update” to install the latest version of the app. If the device is updated to the latest version and the problem persist, the user can try clearing the cache and data of the Google Play Store app as described in the previous step.
It’s also important to note that the device should be running on the latest software version. This is because the Google Play Store app requires the latest software version to function properly.
In summary, an outdated version of the Google Play Store app can cause the error code: r013 google store to occur. To fix this issue, the user can check for updates to the Google Play Store app by going to the Google Play Store app, select the hamburger icon, scroll down and select “Settings” then “Play Store version”. If an update is available, the user can select “Update” to install the latest version of the app. The user should also check that the device is running on the latest software version. By doing so, the user can ensure that the Google Play Store app is up-to-date and compatible with the latest version of the apps available for download or update.
Troubleshooting Google store error code: r013
When trying to download or purchase an app from the Google Play Store, you may encounter an error code R013. This error can be caused by a variety of issues, but there are several solutions you can try to fix it.
- Check your internet connection: The first step in troubleshooting this error is to make sure that your device is connected to the internet and that the connection is stable and strong. A slow or unstable internet connection can cause issues with the Google Play Store. Try switching to another network or restarting your router to see if that resolves the issue.
- Refresh the Google Play Store page: Sometimes a temporary decrease in website traffic can cause issues with the store. By refreshing the page, you may be able to bypass the error code R013.
- Keep clicking the checkout button: If you reach the checkout stage but encounter error code R013 on the checkout page, you can try continuing to click the checkout button. In some cases, the request may eventually go through. If the issue persists, try adding the product back to your cart and then checking out again.
- Open Google Play Store on other browsers: The browser protocol or browser speed can cause slow communication with the website and thus cause Google Store Error Code R013. To fix this, you can try opening the Google Play Store on a different browser. Add the products to the cart on the first browser, then log in to your account on the second browser and check if the product is in the cart. If it is, proceed with the checkout.
- Use an alternative store: If you are still unable to bypass the error code: r013 google store, you can try using an alternative app store such as the Google Fi Store, Amazon Store, Verizon, or Best Buy. These alternative stores may have different products and policies, so be sure to check which one best suits your needs before making a purchase.
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If the problem persists after trying these steps, you may need to contact the device manufacturer for further assistance.
In summary, error code: r013 google store typically indicates that there is a problem with the device’s storage space or a problem with the internet connection. Try clearing cache and data of the Google Play Store and Google Play Services app, uninstall any unnecessary apps, move large files and media to an external SD card or cloud storage, and try refreshing the page, clicking the checkout button multiple times, opening the store on a different browser, or using an alternative app store.
FAQ of error code: r013 google store
Error code: r013 google store is an error that typically indicates there is a problem with the device’s storage space or the internet connection.
To fix error code R013 on the Google Play Store, try clearing the cache and data of the Google Play Store and Google Play Services app, uninstalling any unnecessary apps, moving large files and media to an external SD card or cloud storage, and refreshing the page, clicking the checkout button multiple times, opening the store on a different browser, or using an alternative app store.
Error code R013 can be caused by a variety of issues, such as a problem with the device’s storage space or internet connection, a temporary decrease in website traffic, or a problem with the browser protocol or browser speed.
If the problem persists after trying these solutions, you may need to contact the device manufacturer for further assistance.
Yes, you can use alternative app stores like Google Fi Store, Amazon Store, Verizon, or Best Buy to bypass “google store error code “”r013″””. Be sure to check which one best suits your needs before making a purchase.