When attempting to stream content on Netflix through Safari on a Mac, users may encounter an error message with the code S7363-1260-48444350. This error code, along with a “Pardon the interruption” message, indicates that the Mac is either connected to an external monitor that is not HDCP-compliant, or that the Mac believes such a monitor is connected even if it is not.
If you are experiencing this issue, there are a few solutions that you can try to fix HDCP on your Mac while accessing Netflix. First, it is worth checking if using a different HDCP-compliant cable, connector, switch or port resolves the issue. Additionally, if your Mac has multiple displays connected to it, you may want to try disconnecting any external displays to see if this solves the Netflix issue. By following these steps, you should be able to resolve the S7363-1260-48444350 error code and get back to enjoying your favorite shows and movies on Netflix.
Steps to Turn Off Screen Sharing in Your Mac’s Preferences
The S7363-1260-48444350 error may be caused by screen sharing being enabled in your Mac’s Preferences, which can make Safari/Mac “think” that an external display that is not HDCP compliant is connected. If this is the case, disabling screen sharing in your Mac’s Preferences may solve the issue at hand.
To do so, begin by launching the System Preferences of your Mac device and selecting the “Sharing” option. From there, uncheck the checkbox for “Screen Sharing” and save your changes. By taking these steps, you may be able to clear out the Netflix error code S7363-1260-48444350 and resume streaming your favorite shows and movies without interruption.
Use a Different Web Browser to Troubleshoot the Issue
If you are experiencing issues with streaming Netflix on Safari, it may be because of the unique way that Apple’s native browser processes videos, which only allows output on certain devices approved by Apple. In this situation, trying to watch Netflix on a different browser may help resolve the issue.
To do so, begin by downloading and installing another web browser, such as Chrome, if it is not already installed on your device. Next, log in to Netflix using your credentials and attempt to play a show or movie. By taking these steps, you may be able to determine if the error code S7363-1260-48444350 has been cleared, allowing you to enjoy uninterrupted streaming of your favorite content.
Adjust Safari Browser Settings to Fix the Netflix Error Code S7363-1260-48444350
In the event that trying another browser has successfully resolved the issue, it is possible that the error code S7363-1260-48444350 was caused by a misconfiguration of the Safari browser. To fix this, adjusting the relevant settings of the browser may be necessary.
One possible solution is to allow all auto-play for the Netflix website, which can be done by accessing the settings of the Safari browser. Once in the settings, look for the “Auto-Play” option and select “Allow All Auto-Play” for the Netflix website. By doing so, you may be able to resolve the HDCP compliant issue and clear the error code S7363-1260-48444350, allowing you to resume streaming your favorite shows and movies without interruption.
Enabling All Auto-Play for Netflix in Safari Browser Settings
To enable all auto-play for Netflix in the Safari browser settings, follow these steps:
- Launch the Safari browser and navigate to the Netflix website.
- Click on the Safari menu and select “Settings for This Website.”
- In the pop-up window that appears, select “Allow All Auto-Play” from the Auto-Play sub-menu.
- Next, ensure that Adobe Flash is set to “On,” followed by setting Silverlight to “On.”
- Once you have completed these steps, check to see if Netflix is working properly in the Safari browser.
By following these steps, you can adjust the Safari browser settings to allow all auto-play for Netflix and ensure that the error code S7363-1260-48444350 is cleared, allowing you to enjoy uninterrupted streaming of your favorite content.
Adjusting User-Agent in Safari Preferences to Resolve Netflix Error Code S7363-1260-48444350
To adjust the user-agent in Safari preferences and potentially resolve the Netflix error code S7363-1260-48444350, follow these steps:
- Launch Safari and open its Preferences.
- Navigate to the “Advanced” tab and select the option to “Show Develop Menu in the Menu Bar.”
- Exit the preferences menu and expand the “Develop” menu on the menu bar.
- Hover over “User Agent” and select “Google Chrome – macOS.”
- Navigate to the Netflix website and verify that the error code S7363-1260-48444350 is no longer present.
If the error code persists, then you may need to try reinstalling Silverlight to potentially solve the issue. By adjusting the user-agent in Safari preferences, you can change the way that Safari interacts with websites like Netflix and potentially resolve the HDCP compliant issue that leads to the S7363-1260-48444350 error code.